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Privacy Policy

Winston Fest values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase tickets, or interact with us.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and payment details when purchasing tickets or merchandise.
  • Non-Personal Information: Browser type, IP address, and website usage data collected via cookies.

2. How We Use Your Information

  • To process payments and deliver tickets or merchandise.
  • To communicate updates about Winston Fest or related events.
  • For customer support and resolving inquiries.
  • To improve website functionality and user experience.

3. Sharing Your Information

We do not sell or rent your information to third parties. Your data may be shared with:

  • Payment processors (e.g., Paystack) to facilitate secure transactions.
  • Service providers assisting with website operations (e.g., hosting platforms).

4. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of our site may not function correctly.

5. Data Security

We implement industry-standard measures to protect your personal data. However, no online transmission or storage is entirely secure, so we cannot guarantee absolute security.

6. Your Rights

  • You may request access to or deletion of your personal data.
  • You can opt out of marketing communications at any time by contacting us.

7. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:
Email: [Insert Email Address]
Phone: [Insert Phone Number]

Terms & Conditions

Effective Date: [Insert Date]

Welcome to Winston Fest! By accessing or using our website, purchasing tickets, or engaging with our services, you agree to comply with these Terms & Conditions.

1. Event Details

  • Tickets purchased are for Winston Fest on [Insert Date] at [Insert Venue].
  • The event lineup and schedule are subject to change without prior notice.

2. Ticket Purchase

  • All ticket sales are final. No refunds or exchanges will be provided unless the event is canceled.
  • E-tickets must be presented at the entrance for entry.

3. Merchandise

  • Orders are subject to availability. We will notify you if an item is out of stock.
  • Refunds for defective merchandise must be requested within 7 days of delivery.

4. Payment

  • Payments are processed securely via Paystack. We do not store your credit card details.

5. Conduct

  • Attendees must comply with venue rules and regulations.
  • We reserve the right to deny entry or remove individuals engaging in disruptive or illegal behavior.

6. Limitation of Liability

  • Winston Fest is not liable for any personal injury, lost belongings, or other damages incurred at the event.
  • We are not responsible for issues arising from third-party service providers.

7. Intellectual Property

All website content, including logos, images, and text, is the property of Winston Fest and may not be reproduced without permission.

8. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting.

9. Contact Us

For questions about these Terms, contact us at:
Email: info@winstonfest.co.za / flipswitchevents@gmail.com
Phone: +27 (0) 72 100 5353
Facebook: facebook.com/thewinstxn
Instagram: thewinstxn